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Solutions Engineer

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Remote - United States
Sales

PlanetScale is growing rapidly and reinventing the database space. We have built the database for developers unlike any others – we kept the good parts of the relational database and left behind the baggage. Because our 'touch of the button' solutions are so unique, our customers choose to entrust us with what is often their most precious digital assets, so the stakes couldn't be higher.

This is an opportunity to join a small and rapidly growing sales team. Our Technical Solutions team is made of Solutions Engineers experienced in technical sales and Solutions Architects with deep MySQL and Vitess expertise. In this role, you will work to manage and execute on all technical aspects of the sale. You’ll partner closely with Account Executives, lead technical conversations, and identify how PlanetScale can provide technical solutions to business problems.

What’s the job to be done?

  • Perform technical discovery and gather requirements for prospects and customers
  • Identify customer business requirements and match them to existing and future product features
  • Develop and present demonstrations of PlanetScale’s Cloud database 
  • Lead proof of concept implementations and establish technical success criteria
  • Build relationships with key decision makers and technical champions
  • Answer product questions and help customers and prospects
  • Educate prospects on product implementation and usage best practices
  • Act as intermediary between sales and other technical teams to best meet customer needs
  • Communicate customer feedback and perspectives to appropriate teams to be considered for future product strategy
  • Contribute to internal knowledge repositories and building technical documentation to support sales efforts

What you will need

  • 5 years of experience in a technical role
  • At least 2 years as a Solutions Engineer or significant expertise with MySQL and Vitess
  • Pragmatic approach to tackling unforeseen challenges
  • Experience with relational databases and/or cloud databases
  • Passionate commitment to quality and success
  • Effective verbal and written communication skills
  • Ability to quickly solve technical and business-related challenges

What else will help you be successful

  • Database or complex infrastructure software selling
  • Experience working in or with large engineering teams
  • Deep understanding of RDBMS (MySQL, PostgreSQL, etc)
  • Previous experience in a sales or consulting role
  • Full-Stack software development experience
  • Active contributions to open-source projects (GitHub, Vitess, code, bug reports), and the Engineering community (Meetups, etc)
  • Ability to articulate the value of DevOps
  • Experience working in a remote organization
  • Basic knowledge of open source development and communities 
  • Exposure to relational databases or software development
  • Experience building organizations from the ground up

 

At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.

If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!

 

#LI-Recruiter

Perks at PlanetScale

Work with top tier teammates around the globe
Competitive salary & equity
Unlimited PTO

Apply to Solutions Engineer

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